Complaint

Complaint number
NTB-001-269  
NTB Type
6.2. Administrative fees  
Complaint
Cross-border traders trading under the EAC simplified trade regime apply for the port health inspection certificate. The cost for the port health inspection certificate is Ksh. 500 (USD 5) per vehicle entering TAVETA. The certificate is issued, but no receipt is provided.
We request the EAC Regional Monitoring Committee to urge EAC partner states to waive this fee or have a transparent payment method with charges displayed for cross-border traders of cereals and horticulture trading under the EAC simplified trade regime at all OSBPs.  
Progress update note
 
Policy or regulatory NTB
No 
Location
Kenya: (Border post)  
Reporting Country or Region
 
Country specific trade issue
No  
Date of incident
2025-06-12  
Status
New  
Product Description
Cereals


 
Total value
5.00  
Date reported
2025-06-14 09:08  
Modified
2025-06-14 09:08  

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