Resolved complaints

Showing items 341 to 360 of 818
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region (additional)
COMESA
EAC
SADC
Status Actions
NTB-000-426 1.8. Import bans 2011-07-01 Zimbabwe: Kariba Zimbabwe Resolved
2012-04-26
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Complaint: Ban on all Potatoes as Directed by the Ministry of Agriculture  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Zimbabwe reported that banning of potatoes was done to protect plants from pests originating across the borders. This is therefore a NTM.  
NTB-000-427 1.8. Import bans 2010-10-14 Zimbabwe: Kariba Zimbabwe Resolved
2012-04-26
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Complaint: RE: Importation of Day old Chicks  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Zimbabwe reported that banning of day old chicks was done to protect animals from diseases originating across the borders. This is therefore a NTM.  
NTB-000-428 2.3. Issues related to the rules of origin 2011-08-01 Tanzania: Mbeya Kenya Resolved
2013-10-17
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Complaint: EXPORT OF PLASTIC FROM KENYA TO TANZANIA ARE SUBJECTED TO 25% DUTY  
Resolution status note: At the 12th Regional Forum on NTBs held from 14th – 17th, October 2013, at EAC Headquarters, Arusha, Tanzania, the EAC secretariat reported that a report of the verification mission was considered by the meeting of SCTIFI following which , letters were sent out to Partner States and revenue authorities informing them that plastic products are supposed to benefit from preferential treatment.  
Products: 3905.21: Vinyl acetate copolymers, in aqueous dispersion  
NTB-000-430 2.3. Issues related to the rules of origin 2011-08-23 Tanzania: Lungalunga Kenya Resolved
2013-10-17
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Complaint: plastic bags doubted as to the rule of origin despite the existence of rule of origin certificate  
Resolution status note: At the 12th Regional Forum on NTBs held from 14th – 17th, October 2013, at EAC Headquarters, Arusha, Tanzania, the EAC secretariat reported that a report of the verification mission was considered by the meeting of SCTIFI following which , letters were sent out to Partner States and revenue authorities informing them that plastic products are supposed to benefit from preferential treatment.  
NTB-000-431 2.3. Issues related to the rules of origin 2010-08-31 Tanzania: Namanga Kenya Resolved
2013-04-10
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Complaint: Tanzania is charging 25 percent duty on Kenya exports of self adhesive tapes despite the fact having EAC certificate of origin  
Resolution status note: At the Tripartite NTBs Online Reporting, Monitoring and Eliminating Mechanism Meeting to Launch the SMS Reporting Tool held from 9-10 April 2013 in Lusaka, Zambia, Tanzania reported that a verification mission to authenticate whether the products conform to the Rules of Origin was undertaken and the NTB had been resolved.  
Products: 3919.10: Self-adhesive plates, sheets, film, foil, tape, strip and other flat shapes, of plastics, in rolls <= 20 cm wide  
NTB-000-432 2.3. Issues related to the rules of origin 2010-09-01 Zimbabwe: Beitbridge Eswatini Resolved
2016-03-24
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Complaint: Zimbabwe Revenue Authority (ZIMRA) is charging duty on of fridges and freezers manufactured in Swaziland and exported into Zimbabwe under the FTA preferential trade regime querying the originating status.  
Resolution status note: On 24th March 2016, Zimbabwe Focl Point reported that a joint verification mission on the Palfridge case was carried out during the period 19 to 21 January 2016 in Swaziland between the Swaziland Revenue Authority (SRA) and the Zimbabwe Revenue Authority (ZIMRA). In attendance was the COMESA Secretariat and representatives from the Ministries responsible for Trade from the two countries. After deliberations and tests carried out SRA and ZIMRA agreed that he fridges and freezers are listed as goods of economic importance to Swaziland and should acquire a minimum value addition of 25% for them to qualify under COMESA preferential treatment. The freezers and fridges qualify as originating from Swaziland under COMESA as they acquired a minimum value addition of 25% should therefore be accorded preferential treatment when imported into Zimbabwe  
Products: 8418.50: Furniture "chests, cabinets, display counters, show-cases and the like" for storage and display, incorporating refrigerating or freezing equipment (excl. combined refrigerator-freezers with separate external doors, household refrigerators and freezers of  
NTB-000-434 2.3. Issues related to the rules of origin 2010-04-15 Madagascar: Customs Mauritius Resolved
2015-12-16
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Complaint: Madagascar does not confer originating status to Citron Plus soap manufactured by Mauritius and exported to Madagascar  
Resolution status note: During the 27th COMESA TC Committee in August 2011, the COMESA Secretariat was directed to liaise with Madagascar to implement the Council decision taken at its 29th Meeting in Lusaka to provide justification for refusing the COMESA Certificate. Currently, Mopirove is exporting without difficulty . However an official decision is yet to be communicated to mauritius to avoid the risk that Madagascar Customs can refuse the COMESA Certificate of Origin from Mauritius  
Products: 3401.11: Soap and organic surface-active products and preparations, in the form of bars, cakes, moulded pieces or shapes, and paper, wadding, felt and nonwovens, impregnated, coated or covered with soap or detergent, for toilet use, incl. medicated products  
NTB-000-434 2.3. Issues related to the rules of origin 2010-04-15 Madagascar: Customs Mauritius Resolved
2015-12-16
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Complaint: Madagascar does not confer originating status to Citron Plus soap manufactured by Mauritius and exported to Madagascar  
Resolution status note: The two parties agreed that the issue does not constitute an NTB because the soap exported by Mauritius to Madagascar enters duty free therefore its not a NTB. This matter is therefore resolved . Madagascar requested the Secretariat to organise . Mauritius confirmed that Exports are no longer subjects to verification on RoO.  
Products: 3401.11: Soap and organic surface-active products and preparations, in the form of bars, cakes, moulded pieces or shapes, and paper, wadding, felt and nonwovens, impregnated, coated or covered with soap or detergent, for toilet use, incl. medicated products  
NTB-000-434 2.3. Issues related to the rules of origin 2010-04-15 Madagascar: Customs Mauritius Resolved
2015-12-16
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Complaint: Madagascar does not confer originating status to Citron Plus soap manufactured by Mauritius and exported to Madagascar  
Resolution status note: During the COMESA NTBs Focal Points meeting held in August 2016, Madagascar and Mauritius informed the meeting that this NTB had been resolved in line with the decision of the 28th COMESA Council of Ministers  
Products: 3401.11: Soap and organic surface-active products and preparations, in the form of bars, cakes, moulded pieces or shapes, and paper, wadding, felt and nonwovens, impregnated, coated or covered with soap or detergent, for toilet use, incl. medicated products  
NTB-000-435 2.14. Other 2010-09-16 EAC Kenya Resolved
2014-12-11
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Complaint: Lack of implementation of EAC harmonized documents by partner states.  
Resolution status note: At the 16th NTBs forum held in Kigali in December 2014, EAC Secretariat reported that Partner States are now using EAC harmonized documents. This NTB is therefore resolved  
NTB-000-436 2.14. Other 2009-04-16 EAC Kenya Resolved
2014-12-11
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Complaint: There is lack of harmonized procedures manual for the EAC partner states.  
Resolution status note: At the 16th NTBs forum held in Kigali in December 2014, EAC Secretariat reported that the EAC harmonized procedures manual was adopted by the Council in 2012. This NTB is therefore resolved  
NTB-000-437 8.8. Issues related to transit 2010-05-12 EAC Kenya Resolved
2015-09-24
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Complaint: Delays in transit bonds cancellation by EAC partner states  
Resolution status note: Now with the introduction of the Single Customs Territory using a single bond from the port up to final destination, the issue has been addressed.  
NTB-000-438 1.1. Export subsidies
A9: SPS measures n.e.s.
2009-09-16 EAC Kenya Resolved
2016-06-30
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Complaint: Numerous institutions involved in testing goods in the EAC partner states.  
Resolution status note: There is collaboration among testing agencies  
NTB-000-442 7.8. Consular and Immigration Issues 2011-09-03 Kenya: Immigration Department Rwanda Resolved
2014-12-11
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Complaint: Lengthy procedures for issuing work permits by Kenya, Uganda and Tanzania Immigration departments.As per BCI 2008 ,business take between 1-5 months to acquire work permits for workers sourced from another EAC country.Businesses are forced to employ locals who may lack required skills.  
Resolution status note: At the 16th EAC regional forum on non tariff barriers held in Kigali in December 2014, EAC Secretariat reported that the Kenya had abolished this requirement. This NTB is therefore resolved  
NTB-000-443 5.5. Import licensing requirements
Policy/Regulatory
2011-07-14 Kenya: Malaba Uganda Resolved
2016-06-30
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Complaint: Kenya Charges a plant import permit (PIP) at Malaba on Ugandan tea destined for auction at Mombasa  
Resolution status note: Uganda reported that the NTB was resolved  
NTB-000-444 1.1. Export subsidies
A83: Certification requirement
Policy/Regulatory
2011-09-02 Kenya: Ministry of Agriculture Uganda Resolved
2014-12-11
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Complaint: Non recognition by Kenya for SPS certificates issued by Uganda for tea destined for Mombasa action.  
Resolution status note: At the 16th EAC regional forum on non tariff barriers held in Kigali in December 2014, Kenya reported that the requirement would be abolished. Kenya reported that tea destined for auction at Mombasa for export must be warehoused in a bonded Customs warehouse (Transit Go down) of their choice. This NTB is therefore resolved  
NTB-000-445 2.8. Lengthy and costly customs clearance procedures 2011-09-02 Burundi: Revenue Authority Tanzania Resolved
2012-04-26
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Complaint: Burundi customs system does not interface within the customs’ systems in the Revenue Authorities in Partner States  
Resolution status note: Burundi and Rwanda NMC consultations held during the 3rd meeting of the Tripartite NTBs Focal Points and NMC Chairs in Dar-es-salaam on 19-20 April 2012 concluded that the issue had been resolved after Rwanda bureau of standards recognised that Burundi water meets international standards.  
NTB-000-446 8.7. Costly Road user charges /fees 2011-09-03 EAC Kenya Resolved
2015-09-24
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Complaint: Port Charges are not harmonized. Port charges should be benchmarked with international port charges  
Resolution status note: Kenya and URT submitted the Port procedures manual to the EAC Secretariat.  
NTB-000-447 2.8. Lengthy and costly customs clearance procedures 2011-09-03 EAC Rwanda Resolved
2016-06-30
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Complaint: Customs working hours are not harmonized  
Resolution status note: Customs working hours have been harmonized by OSBPs  
NTB-000-448 8.8. Issues related to transit 2011-09-02 EAC Rwanda Resolved
2014-12-11
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Complaint: Inadequate Police Escort mechanism.  
Resolution status note: At the 16th EAC regional forum on non tariff barriers held in Kigali in December 2014, EAC Secretariat reported that the All Partner States were providing police escorts. This NTB is therefore resolved  
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