Resolved complaints

Showing items 721 to 740 of 805
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region (additional)
COMESA
EAC
SADC
Status Actions
NTB-000-116 8.7. Costly Road user charges /fees 2009-07-26 Malawi: Ministry of Transport South Africa Resolved
2012-04-26
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Complaint: Malawi charges very high road leivies  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs,Malawi reported that it was difficult to get further information from the complainant as this was uploaded before the online system allowed complainants to provide their contact details. However, Malawi would consult with the Ministry of Transport to gather all the transport related charges and upload them on the NTB website, for transparency. It was resolved that this NTB could not be processed for now until such time South Africa provides adequate information on the complaint. In the meantime, the NTB would be considered resolved, until the agreed information is made available. South Africa requested that the NTB be transffered to the section for resolved NTBs of policy and regulatory nature since the regulations are in place in Malawi.  
NTB-000-115 8.7. Costly Road user charges /fees
Policy/Regulatory
2009-07-26 Botswana: Ministry of Transport South Africa Resolved
2011-01-10
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Complaint: Botswana charges very high road levies.  
Resolution status note: Botswana reported that Botswana charges road levies on entry to Botswana at the border only. Road levies are used for road maintenance in Botswana, and are only paid once at entry point.  
NTB-000-113 7.9. Inadequate trade related infrastructure 2009-07-26 Tanzania: Dar-es-Salaam Port South Africa Resolved
2011-05-23
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Complaint: Periodic port congestion in Tanzania makes logistical planning near impossible , which impact negatively on perishable exports.  
Resolution status note: Tanzania reported that by July 2010, the import container dwell time had been reduced to 10 days, ship waiting time from 13 days to 4 days and ship turnaround time from 19 days to 3 days. This improvement has been attributable to additional investment to increase handling capacity which involved reorganisation of the port area (additional capacity of 14,000 TEU's) and opening of new ICD (additional capacity of 10,000 TEU's). This is complimented by supportive tariff for ICD and punitive tariff for overstayed containers within the port. New customs procedures which include online submission of declarations and supporting documents, reduced percentage of physical verifications, partial submission of manifest all have contributed positively to reduce dwell time. Efforts are now geared towards implementing a single window port community system PCS TO FURTHER REDUCE CONTAINER DWELL TIME TO 5 DAYS.
Establishment of ICD was meant to create additional space of approximately 10,000 TEU's as pointed out earlier.
All transit containers were excluded in the process of being sent to ICD in order to reduce the inconvenience to the customers and also get rid of the double handling that would be created by sending the transit containers to ICD.
ICD are currently working as an extension of the port and hence monitoring of transit containers not sent to ICD will be easily monitored. Therefore this will not be subjected to any charges since all transit containers will be stationed at the port.
 
NTB-000-112 7.8. Consular and Immigration Issues 2009-07-26 Namibia: Ministry of Home Affairs South Africa Resolved
2010-11-22
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Complaint: Work permits are required from consultants and business representatives even for one day visits.  
NTB-000-108 7.9. Inadequate trade related infrastructure 2009-07-26 Angola: Telecommunications Department South Africa Resolved
2011-11-30
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Complaint: Angola postal and delivery services are unrelaible  
Resolution status note: During the NTB workshop held in Luanda on 30 November 2011, Angola reported that postal services have been improved significantly in the last few years. DHL, and other services are now available in post offices. The NTB is therefore resolved.  
NTB-000-106 2.7. International taxes and charges levied on imports and other tariff measures 2009-07-26 Eswatini: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Swaziland imposed import levy for dairy products.  
Resolution status note: Swaziland reported that there is an import levy on dairy products imposed and collected by Swaziland Dairy Board  
NTB-000-105 2.7. International taxes and charges levied on imports and other tariff measures
Policy/Regulatory
2009-07-26 Malawi: Malawi Revenue Authority South Africa Resolved
2012-04-26
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Complaint: Malawi imposed 20%surcharge on all imports of chicken and eggs.  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs, Malawi reported that they are still charging the 20% excise duty as indicated by the complainant. They indicated that this is in their regulation and there are no indications that the situation might change soon. South Africa pointed out that this is a NTB and Malawi should endeavour to remove it. SA also requested Malawi to upload the regulation on the NTB website as a comment to this complaint, and post the relevant regulation on the website under “notifications”. It was therefore resolved that this NTB be transferred to the section for Resolved NTBs of regulatory nature for further consideration since no action can be taken immediately.  
NTB-000-104 2.7. International taxes and charges levied on imports and other tariff measures 2009-07-26 Botswana: Ministry of Agriculture South Africa Resolved
2011-01-10
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Complaint: Botswana imposed 15% levy on wheat imports  
Resolution status note: Botswana advised that she does not impose levy on wheat imports.  
NTB-000-103 5.3. Export taxes 2009-07-26 Namibia: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Namibia imposed export levies on live animals, hides and skins .  
NTB-000-102 1.2. Government monopoly in export/import
Policy/Regulatory
2009-07-26 Mauritius: Ministry of Agriculture South Africa Resolved
2010-11-22
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Complaint: Mauritius has single marketing channel for agricultural products  
Resolution status note: Mauritius reported that she is a net food importer and therefore state regulated agencies are necessary to coordinate food imports into that country for food security purposes  
NTB-000-101 1.2. Government monopoly in export/import 2009-07-26 Zimbabwe: Ministry of Agriculture South Africa Resolved
2010-11-22
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Complaint: Zimbabwe has single marketing channel for basic commodities.  
Resolution status note: Zimbabwe reported that this is no longer obtaining.  
NTB-000-100 1.3. State subsidies, procurement, trading, state ownership 2009-07-26 Malawi: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Malawi practices state trading for tea, basic commodities, and tobacco  
Resolution status note: Malawi reported that the economy was liberalized in the late 1980s. Government only enforces regulation and legislation to facilitate smooth market operations.  
NTB-000-099 1.2. Government monopoly in export/import 2009-07-26 Botswana: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Botswana has single marketing channel for maize  
Resolution status note: Botswana reported that she has multi channel maize marketing. Ministry of Agriculture issue import permits to ensure balance between local sourcing and importation.  
NTB-000-098 1.2. Government monopoly in export/import 2009-07-26 Botswana: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Botswana has single marketing channel for dairy  
Resolution status note: Botswana reported that there is free entry of other players. It is not restrictive  
NTB-000-097 1.2. Government monopoly in export/import
Policy/Regulatory
2009-07-26 Botswana: Ministry of Trade South Africa Resolved
2020-03-13
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Complaint: Botswana has a single channel marketing for meat.  
Resolution status note: Botswana reported that the BMC Act is under review by Ministry of Agriculture to allow entry of other players.  
NTB-000-097 1.2. Government monopoly in export/import
Policy/Regulatory
2009-07-26 Botswana: Ministry of Trade South Africa Resolved
2020-03-13
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Complaint: Botswana has a single channel marketing for meat.  
Resolution status note: On 13 March 2020, Botswana Focal Point reported that the Botswana Ministry of Agricultural Development and Food Security was in the process of establishing a meat regulator that will oversee import and export of meat products including beef. A regulation was issued late 2019 repealing the clause on the Botswana Meat Commission (BMC) Act that gave BMC the mandate as the sole exporter of cattle and its edible products, and instead mandated the Minister of Agricultural Development and Food Security to consider applications for any person wishing to export beef and its products.  
NTB-000-096 1.2. Government monopoly in export/import 2009-07-26 Botswana: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Botswana has single channeling marketing for wheat.  
Resolution status note: Botswana reported that she does not have a single marketing channel for wheat.  
NTB-000-095 2.8. Lengthy and costly customs clearance procedures 2009-07-26 Mozambique: Mozambique Revenue Authority Mauritius Resolved
2010-11-10
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Complaint: Mozambique companies importing paints from Mauritius have to pay a percentage of the customs duty upfront and the balance settled when clearing the goods.  
Resolution status note: Mozambique reported that the question does not constitute a nontariff barrier, the Customs following a procedure laid that allows the granting of early release upon bail in a maximum of 72 hours. Eventually may be delays in the clearing process, in that case is not the customs responsibility but the Clearing Agent.  
NTB-000-095 2.8. Lengthy and costly customs clearance procedures 2009-07-26 Mozambique: Mozambique Revenue Authority Mauritius Resolved
2010-11-10
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Complaint: Mozambique companies importing paints from Mauritius have to pay a percentage of the customs duty upfront and the balance settled when clearing the goods.  
Resolution status note: Complaint was resolved  
NTB-000-094 1.1. Export subsidies
B15: Authorization requirements for importers
2009-07-26 South Africa: Ministry of Trade Mauritius Resolved
2010-11-22
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Complaint: Mauritian exports of canned Tuna are denied entry into South Africa because South Africa does not recognize Ministry of Fisheries in Mauritius as being the regulatory body even though product qualifies for EUR1 certificate and is exported to the EU  
Resolution status note: South Africa reported that all inspections are carried out according to the requirements of the compulsory specification for “The manufacture, production, processing and treatment of canned fish, canned marine molluscs and canned crustaceans”, and these inspections are non-discriminatory. Furthermore, rejections on products are not done by an individual but by a panel and it is important to note that FAI is accredited by SANAS to the requirements of ISO 17020 ( accreditation for inspection bodies)  
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