Resolved complaints

Showing items 661 to 680 of 805
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region (additional)
COMESA
EAC
SADC
Status Actions
NTB-000-173 5.1. Quantitative restrictions 2009-07-27 Malawi: Ministry of Trade Malawi Resolved
2010-11-22
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Complaint: Restriction on importation of Kitchen and table salt  
Resolution status note: Malawi reported that there is no restriction but salt is licensed to ensure only iodised kitchen and table salt is imported  
NTB-000-172 2.8. Lengthy and costly customs clearance procedures 2009-07-27 Malawi: Dedza Malawi Resolved
2016-08-24
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Complaint: cumbersome and bureaucratic delays encountered in the processing of documentation and clearing of goods at the border posts.  
Resolution status note: Malawi reported that she had established trade facilitation tools e.g. Development of OSBPs with Zambia,( Muchinji/Mwami) and Tanzania. Draft agreements have been Mozambique and Malawi were now awaiting Official signing at Ministerial level. Malawi has also developed a one stop Malawi Trade portal with all legal regulations and procedures for all institutions in Malawi that deal with trade in goods. All trade and business related forms and procedures for the respective institutions can be dowloaded from the trade portal.  
NTB-000-171 2.3. Issues related to the rules of origin 2009-07-27 Zimbabwe: Ministry of Trade Malawi Resolved
2010-07-30
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Complaint: Rice has been turned back from Zimbabwe according to allegations of misuse on Rules of Origin.  
NTB-000-170 2.3. Issues related to the rules of origin 2009-07-27 Malawi: Malawi Revenue Authority Malawi Resolved
2010-11-22
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Complaint: Delays in the issuance of rules of origin certificates  
Resolution status note: Malawi reported that the NTB was been resolved Internally  
NTB-000-169 2.10. Inadequate or unreasonable customs procedures and charges 2009-07-27 Malawi: Malawi Revenue Authority Malawi Resolved
2010-11-22
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Complaint: Preshipment Inspection requirement for all imports over the value of US$2000  
Resolution status note: Malawi reported that Pre Shipment Inspection programme was phased out in 2007  
NTB-000-168 5.1. Quantitative restrictions 2009-07-27 Mauritius: Ministry of Trade Malawi Resolved
2012-03-30
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Complaint: Import restrictions on sugar  
Resolution status note: At the last NTB meeting in March 2011, Mauritius informed the meeting that import restrictions on sugar in Mauritius have been lifted  
NTB-000-167 7.9. Inadequate trade related infrastructure 2009-07-27 Malawi: Malawi Revenue Authority Malawi Resolved
2010-07-22
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Complaint: Border delays including irregular border hours  
Resolution status note: Malawi reported that border operating hours are now harmonized and synchronized across borders in Malawi. Malawi now moving to 24hrs.  
NTB-000-166 5.1. Quantitative restrictions 2009-07-27 Malawi: Ministry of Trade Malawi Resolved
2010-11-22
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Complaint: There is an Import restriction on Portland cement  
Resolution status note: Malawi reported that NTB had been resolve internally.  
NTB-000-165 8.7. Costly Road user charges /fees 2009-07-27 Tanzania: Dar-es-Salaam Port Tanzania Resolved
2012-06-15
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Complaint: Dar es Salaam port charges are considered high although it is one of the best ports in the region. Registration and accreditation of transporters is high, In addition to the charges and logistics, transit bonds are bureaucratic and are treated differently in other SADC countries.  
Resolution status note: The 10th meeting of SADC Committee on Trade facilitaion agreed that the NTB was outdated & also that ‘charges’ had to be unpacked to enable comparison of all types of charges imposed at the port. It was noted that Dar es Salaam Port has special dispensations for transit cargo, which are not offered to cargo destined to Tanzania. According to the latest study by Tanzania, the Dar es Salaam port is the cheapest in the Region therefore this NTB was considered resolved.  
NTB-000-163 2.4. Import licensing
Policy/Regulatory
2009-07-27 Zambia: Ministry of Trade Tanzania Resolved
2011-03-04
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Complaint: Licensing process just too long  
Resolution status note: Zambia reported that the process only takes 24hours  
NTB-000-162 8.7. Costly Road user charges /fees 2009-07-27 Tanzania: Ministry of Transport Tanzania Resolved
2011-07-28
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Complaint: Registration and accreditation of transporters is too high, (Charge is USD 10,000 per company so that only capable and serious transporters are registered)  
Resolution status note: Tanzania Revenue Authority reported that TRA is responsible for issuing the transporter license and that the fees is only Ks 20 000.  
NTB-000-161 7.4. Costly procedures 2009-07-27 Tanzania: Ministry of Trade Tanzania Resolved
2016-06-15
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Complaint: A number of non-tariff fees are levied on agricultural and manufactured products. Examples are: inspection fees, Warehousing fees; Air Cargo levy; Agricultural Cess, Livestock Marketing Cess, landing and parking fees, seaman's levy and farm support fees.  
Resolution status note: The SADC Sub Committee on Trade facilitation carried out a review of long standing NTBs and found out that the various fees identified above, i.e. inspection fees, warehousing fees; air cargo levy; agricultural cess, livestock marketing cess, landing and parking fees, seaman's levy and farm support fees were acceptable as long as they are for the services rendered and are also provided for in the national legislations.
This is finding therefore resolves the NTB
 
NTB-000-160 1.1. Export subsidies
A82: Testing requirement
2009-07-27 Tanzania: Tanzania Bureau of Standards Tanzania Resolved
2011-08-28
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Complaint: Exports go through unnecessary, onerous and costly testing and documentation procedures, since the TBS, TFDA, Ministry of Health and Tanzania atomic energy authority each have to issue export certification on every export consignment.  
Resolution status note: Tanzania Revenue Authority reported that TRA does random physical verification as part of risk management analysis before clearing and this is done mainly on textiles motor vehicles.  
NTB-000-160 1.1. Export subsidies
A82: Testing requirement
2009-07-27 Tanzania: Tanzania Bureau of Standards Tanzania Resolved
2011-08-28
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Complaint: Exports go through unnecessary, onerous and costly testing and documentation procedures, since the TBS, TFDA, Ministry of Health and Tanzania atomic energy authority each have to issue export certification on every export consignment.  
Resolution status note: Tanzania reported that Tanzania Institutions have been established and governed by Laws. The process of establishing Testing procedures under one roof is underway.  
NTB-000-160 1.1. Export subsidies
A82: Testing requirement
2009-07-27 Tanzania: Tanzania Bureau of Standards Tanzania Resolved
2011-08-28
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Complaint: Exports go through unnecessary, onerous and costly testing and documentation procedures, since the TBS, TFDA, Ministry of Health and Tanzania atomic energy authority each have to issue export certification on every export consignment.  
Resolution status note: Tanzania reported that Tanzania Institutions have been established and governed by Laws. The process of establishing Testing procedures under one roof is underway. Tanzania Revenue Authority reported that TRA does random physical verification as part of risk management analysis before clearing and this is done mainly on textiles motor vehicles.  
NTB-000-159 4.1. Issues related to sanitary and phyto-sanitary measures
A83: Certification requirement
2009-07-27 Tanzania: Ministry of Health Tanzania Resolved
2011-08-30
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Complaint: Cumbersome certification procedures for certification of milk inputs.Certification officers are based in Dar es Salaam and going to Tunduma for verification is very cumbersome  
Resolution status note: Tanzania Revenue Authority reported that TRA does random physical verification as part of risk management analysis before clearing mainly on textiles motor vehicles.  
NTB-000-158 1.1. Export subsidies
A82: Testing requirement
2009-07-27 Tanzania: Ministry of Agriculture Tanzania Resolved
2016-05-18
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Complaint: Cumbersome procedures for , SPS certificates and the permits.The Ministry utilitises its own laboratories in Dar es Salaam with support from Tropical Pesticide Research Institute in Arusha which takes even more time.  
Resolution status note: The procedures are being streamlined  
NTB-000-157 2.8. Lengthy and costly customs clearance procedures 2009-07-27 Kenya: Kenya Revenue Authority Tanzania Resolved
2011-07-28
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Complaint: Too much time is lost during cross border pre-shipment inspection and certification for Kenyan bound cargo.  
Resolution status note: At the NMC meeting held in Nairobi on 29 August 2011, Kenya reported that KRA is currently carrying out time release study to determine time taken at borders.
2. EAC is in the process of introducing OSBP.
 
NTB-000-156 7.9. Inadequate trade related infrastructure 2009-07-27 Tanzania: Along major highways Tanzania Resolved
2012-06-15
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Complaint: Weighing equipment in some stations is sometimes faulty, meaning that even when a truck has a proper seal, weight readings at different stations vary. Also, there are numerous stations along the major highways, which do not respect seals even when it is clear that such seals have not been tempered with. The most notorious stations are along Moshi and Kibaha on Nairobi-Dar-es-salaam highway.  
Resolution status note: The 10th meeting of SADC Committee on Trade Facilitation accepted Tanzania's explaination that problem arose due to packaging and loading of containers at the port. If containers are not properly packed, goods move while on transit and affect weigh on an axle. Distribution of weight on an axle may be correct at point of departure, but after some distance, it may change as cargo moves. Since weighing is on axles not cargo, different numbers may be recorded at
a weigh bridge. It was reported that sensitization was already being undertaken to alert traders to reduce the possibility of movement of goods inside containers while in transit by packing properly. The meeting therefore agreed to consider the NTB resolved.
 
NTB-000-154 2.8. Lengthy and costly customs clearance procedures 2009-07-27 Tanzania: Tanzania Bureau of Standards Tanzania Resolved
2011-07-28
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Complaint: Delays and high cost of screening honey. Tanzania Bureau of Standards takes from 3 to 4 weeks with constant follow up; 20 items are screened on payment of T50,000/-  
Resolution status note: Tanzania Bureau of Standards reported that there is some improvement on the dwell time at TBS Test house. There has been an influx of samples in the food sector which has resulted in companies having to wait for maximum 1-2 weeks. The current capacity of the conformity infrastructure (soft and hard), has necessitated that TBS Laboratory applies a first come first attended procedure. TBS encourages the business community not to wait until the last hour before they lodge their enquiry.

2. The cost of conducting an analysis is determined by the type of analysis to be conducted and therefore the cost of the reagents which goes up with time. Example, the current (2011) analysis cost for Honey is 160,000.00Tanzanian Shillings per sample.
 
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