Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 261 to 280 of 824

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments Check all Uncheck all 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures Check all Uncheck all 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations Check all Uncheck all 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports Check all Uncheck all 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems Check all Uncheck all 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding Check all Uncheck all 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Check all Uncheck all Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Check all Uncheck all Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Check all Uncheck all Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Check all Uncheck all Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Check all Uncheck all Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Check all Uncheck all Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-643	2.6. Additional taxes and other charges	2014-12-09	Tanzania: Dar-es-Salaam Port	Burundi	Resolved 2015-03-26	View
Complaint:	Tanzania Ports Authority is charging all Transit containers located at at Tanzania International Container Terminal Services (TICTS) a miscellaneous Port Charges. On 05 June 2014, a transporter from Burundi was charged US$90 being for miscellaneous port services for a 20ft container
Resolution status note:	At the 17th NTB forum held in Nairobi on 24th to 26th March 2015, Tanzania confirmed that these charges were no longer applicable and therefore the NTB was resolved.
NTB-000-647	8.7. Costly Road user charges /fees Policy/Regulatory	2014-12-11	Tanzania: Tanzania National Park	Rwanda	Resolved 2015-11-04	View
Complaint:	Tanzania National Park charges Rwanda transporters transiting through the national park US$300 per truck as national park fees .
Resolution status note:	Tanzania National Park is no longer charging Rwanda transporters transiting through the national park US$300 per truck as national park fees
NTB-000-649	8.7. Costly Road user charges /fees Policy/Regulatory	2014-12-11	Tanzania: Ministry of Transport	Burundi	Resolved 2015-11-30	View
Complaint:	United Republic of Tanzania is charging USD200.00 as transit permit for containers with chemical products.
Resolution status note:	Following the recommendations of the 16th EAC Forum on NTBs, Tanzania removed the transit charges .
NTB-000-651	8.8. Issues related to transit	2014-12-11	Tanzania: Along Central corridor		Resolved 2016-06-30	View
Complaint:	Tanzania has several weigh bridge stations along the central corridor
Resolution status note:	At the 21st EAC NTBs Regional Forum , Tanzania reported that the NTB had been resolved because there are only three weigh bridges Vigwaza at the coastal region, Njuki in Singida and Nyakahura in Kagera region weigh in motion weighbridges. It takes maximum of 4 days to exit the border from Dar Port and 2 days for fuel tankers.
NTB-000-653	3. Technical barriers to trade (TBT) B15: Authorization requirements for importers Policy/Regulatory	2014-12-11	Tanzania: Tanzania Food and Drugs Authority	Kenya	Resolved 2019-08-21	View
Complaint:	Requirement by Tanzania Food and Drugs Authority for companies exporting to URT to register, re-label, and retesting of certified EAC products exported by other Partner States Reported in 2003.
Resolution status note:	During the meeting of the NTBs Focal Points held from 19- 21 august 2019 , Tanzania reported that TFDA was disbanded therefore the requirements are no longer enforced .
NTB-000-656	1.4. Preference given to domestic bidders/suppliers Policy/Regulatory	2014-12-11	Tanzania: Ministry of Trade	Kenya	Resolved 2016-04-01	View
Complaint:	Discrimination of Smirnoff of ice brand of East African Breweries (Kenya) Ltd products.
Resolution status note:	At the NTBs Forum held in March/ April 2016, Kenya reported that the discrimination had been lifted.
NTB-000-657	5.15. Other Policy/Regulatory	2014-12-11	Tanzania: Various State Agencies		Resolved 2023-07-03	View
Complaint:	Numerous monetary charges required by various agencies in the United Republic of Tanzania on exports of dairy products
Resolution status note:	The 42nd SCTIFI noted that the Republic of Uganda and the Republic of Kenya are handling the diary issues bilaterally with the United Republic of Tanzania whereby several meetings at the Ministerial and Summit levels have taken place and are at the final stages to be resolved. Also, the issue is being handled in the ongoing process of harmonization of fees, levies, and charges, and all the charges will be harmonized together with other charges. The SCTIFI hence guided that the NTB should be removed from the Time Bound program and allow the ongoing bilateral processes to be finalized.
NTB-000-664	3. Technical barriers to trade (TBT) B3: Labelling, Marking and Packaging requirements Policy/Regulatory	2013-01-01	Tanzania: Tunduma	Burundi	Resolved 2015-11-09	View
Complaint:	TFDA is imposing new requirements on export of BRARUDI beers into Tanzania. TFDA is requesting new labels to include additional information and storage condition for the product that was not required when they submitted the application for export.
Resolution status note:	Burundi reported that TFDA had finally registered Burundi beers and that the company had received its certificate of registration.
NTB-000-665	8.7. Costly Road user charges /fees Policy/Regulatory	2015-03-02	Tanzania: Dar-es-Salaam Port	Rwanda	Resolved 2016-06-08	View
Complaint:	Double payment of port exit fees: URT is charging double payment at inland and port exit. Inland container deposits have been introduced in reduce the congestion at Dar port. However, freight forwarders have reported being required to pay for port exit fees twice.
Resolution status note:	This NTB was resolved. Rwanda transporters have not reported any further charges on the same
NTB-000-669	8.3. Immigration requirements (Visa, travel permit) Policy/Regulatory	2014-09-02	Tanzania: Immigration	Kenya	Resolved 2016-06-30	View
Complaint:	Delay of issuance of work permit by United Republic of Tanzania
Resolution status note:	The issue is not about integrating the permits but the 'delays' in issuing the permit. This anomaly can be corrected. Focal points need to get more information on the nature of Delay. At the Tanzania NMC meeting, Immigration reported that the work permits are processed within 14 days maximum if all information is provided.
NTB-000-680	2.3. Issues related to the rules of origin Policy/Regulatory	2015-09-04	Tanzania: Namanga	Kenya	Resolved 2016-04-29	View
Complaint:	General Motors East Africa sold some vehicles to its dealer in Tanzania which vehicles were charged duty, despite the provisions of the rules of origin which qualify vehicles assembled from CKD as local products and should be sold free of duty within EAC. The Rules of Origin were gazette on the 23rd day of January 2015 and they are fully operational. This is a clear violation of the EAC Rules of Origin. Copies of the EAC Certificate of Origin, the Commercial invoice, the Import Duty Assessment Document & the Import Duty Payment Note for four vehicles that were charged duty at the Namanga border are available for scrutiny if required. We sought an explanation from the Tanzania Revenue Authority but they have not given a substantial explanation except that, in their opinion the rules take effect from October this year
Resolution status note:	The new EAC rules became fully operational in Tanzania at the end of April 2016 and the the operational manuals were circulated to all borders. The vehicles qualifies for preferential treatment under the new rules. This issue was considered resolved during EAC 20th NTBs Forum
NTB-000-701	6.5. Variable levies Policy/Regulatory	2015-07-15	Tanzania: Ministry of Industry, Trade and Investment	Kenya	Resolved 2017-10-24	View
Complaint:	United Republic of Tanzania has introduced a railway development levy of 1.5 per cent for imports from Kenya. Reported in 2015.
Resolution status note:	The EAC NTBs Focal Point reported that the NTB had been resolved by the meeting of the Dedicate Session of Senior Officials held in Kampala from 21st - 24th October 2017
NTB-000-702	2.3. Issues related to the rules of origin	2015-09-17	Tanzania: National Environment Management	Rwanda	Resolved 2018-05-12	View
Complaint:	Delays in issuance of certificates by Tanzania’s NEMA (National Environmental management Authority) which has the validity for three months. It also takes three months to renew the certificate that allows Bralirwa Ltd to export broken glasses and bottles to Dar es Salaam to be recycled by KIOO Ltd. Reported in 2015.
Resolution status note:	During the 25th EAC NTBs Forum held on 9- 12 May 2018, URT and Rwanda reported that this issue hadbeen resolved.
NTB-000-703	2.8. Lengthy and costly customs clearance procedures	2015-11-10	Tanzania: Tanzania Revenue Authority	Kenya	Resolved 2018-11-16	View
Complaint:	Single Customs Territory (SCT) export documents processing in Tanzania are taking longer up to 10 days to be cleared instead of 3 days.
Resolution status note:	During the SCTIFI in November, 2018, the meeting was informed that TRA requires a Bonded Transportation document (BT) to control movement of cargo. Currently, there is no linkage between the BT and the exit note. TRA ICT experts are expected to resolve the matter by 9th November 2018. The meeting agreed that this is a single customs territory (SCT) matter and not an NTB. Hence the NTB was Resolved.
NTB-000-709	2.2. Arbitrary customs classification	2016-04-01	Tanzania: Tanzania Revenue Authority	Kenya	Resolved 2018-07-05	View
Complaint:	Arbitrary uplifting of value exports of the Air filters for internal Combustion manufactured by Kenafric products leading to high charges on VAT
Resolution status note:	The Secretariat reported that this NTB had been resolved by the report of the bilateral meeting held from 3rd -5th July 2018 between Kenya & Tanzania .
NTB-000-710	2.14. Other Policy/Regulatory	2016-04-01	Tanzania: Tanzania Revenue Authority	Kenya	Resolved 2017-10-24	View
Complaint:	TRA offices close earlier (3.00 pm) than KRA Office hindering the Verification at Inland Container Deport (ICD) Nairobi
Resolution status note:	The Dedicated Session of Senior Officials meeting held in October, 2017 reported that both countries Kenya and Tanzania have harmonised the working hours. Hence the NTB is resolved.
NTB-000-712	2.6. Additional taxes and other charges	2016-06-30	Tanzania: Tanzania Revenue Authority	Kenya	Resolved 2016-12-07	View
Complaint:	A Kenyan Exhibitor for the 40th Dar es Salaam International Tradefair charged duties on goods by TFDA and TRA.
Resolution status note:	The 22nd Meeting of the EAC NTBs Forum held in December 2016 accepted Tanzania report that this was a once off incidence and that adequate arrangements had been put in pace to facilitate clearance of exhibitors goods during trade fair.
NTB-000-714	6.7. Other Policy/Regulatory	2016-06-30	Tanzania: Tanzania Food and Drug Authority	Kenya	Resolved 2019-08-21	View
Complaint:	TFDA registers injectables as per pack size and treats each product by itself rendering retaining licences for the product very expensive.
Resolution status note:	During the meeting of the NTBs Focal Points held on 19- 21 August 2019, Tanzania reported that the Bilateral meeting between Kenya and Tanzania held in December 2018, agreed that each country should to continue charging their domestic fees until when the process of harmonization is completed. Immediate implementation. The meeting called on the EAC Secretariat to facilitate the harmonization of food safety standards in the region.
NTB-000-715	2.6. Additional taxes and other charges Policy/Regulatory	2016-06-30	Tanzania: Ministry of Envinronment	Kenya	Resolved 2016-12-06	View
Complaint:	Tanzania authority requires that heat treated wooden pallets be fumigated again at the Border, failure of which they charge penalties.
Resolution status note:	At the 22nd EAC NTB Forum held in December 2016, Kenya reported that Tanzania Revenue Authority had lifted the requirement that heat treated wooden pallets be fumigated again at the Border, failure of which they charge penalties.
NTB-000-757	2.8. Lengthy and costly customs clearance procedures	2017-05-05	Tanzania: Tanzania Revenue Authority	Kenya	Resolved 2018-05-12	View
Complaint:	Long lead time to confirm paid taxes; for exports into Tanzania once entries have been lodged and taxes paid, it takes 1 week for Tanzania Revenue Authority to confirm that taxes have been paid. The process of confirmation is supposed to take 1 day.
Resolution status note:	The 25th EAC NTBs Forum held from 9-12 May 2018,was informed that this matter had been resolved by the bilateral meeting between URT and Kenya.

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